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FAQs Index


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  1. I received the error:
    GEN-F-ERRALLOCSEM, error allocating semaphore
    -SYS-E-ERRMSG, No space left on device
    What does it mean?
  2. I received the error:
    FCOPY-E-FCDBIND, error binding fcopyd socket
    -SYS-E-ERRMSG, Address already in use
    What does it mean?
  3. On a UNIX machine, I received the error:
    FLOGIC-F-MASINTR, internal error
    -GEN-E-NAMESRVR, error communicating with name server
    -SYS-E-ERRMSG, Operation not supported
    What does it mean?
  4. On a UNIX machine, when trying to start fmonitor to monitor active FASTCopy / FEST batch jobs, I get an error saying FASTLogic daemon is down even after I start it. How do I resolve this?
  5. I received the error:

    FCOPY-E-NETLOGIN, remote login failed on node 172.16.41.139
    -SYS-E-ERRMSG, LM error 2453 occurred

    What does it mean?
  6. Using the CLI (command line interface) I receive the error:

    FCOPY-E-PARSE, error detected in command line
    -CLI-E-TOOMANYP, too many parameters specified

    What does it mean?
  7. I received the error:

    FCOPY-E-CONNECT, unable to connect to node REMOTE_NODE
    -SYS-E-ERRMSG, Connection refused

    What does it mean?
  8. I received the error:

    FCOPY-E-LICERR, license error encountered
    -LICENSE-E-INVAL, invalid license checksum

    What does it mean?
  9. I received the error:

    FCOPY-E-LICERR, license error encountered
    -LICENSE-E-NOSIG, license with no signature

    What does it mean?
  10. I tried to submit a FASTCopy job employing encryption and receive the following error:

    FCOPY-E-CENCDIS, your current license does not permit data encryption

    What does it mean?
  11. I have connected the Active Monitor/FASTCopy Console to an Executor and do not see any of the scheduled, active, or archived jobs that I originally submitted. Is there a way I can see ALL jobs on a given Executor?
  12. In Windows, Jobs on the Executor seem to disappear after a relatively short period of time. Is there a way to keep the job transfer audits for a longer period of time?
  13. I know that I can use the SoftLink Active Monitor or SoftLink FASTCopy Console to monitor jobs I initiate against other systems, but is there a way I can monitor jobs other systems initiate against my machine?
  14. I have a high volume of monitoring information. Is it possible to insert the monitoring information into a relational database?
  15. I submitted a job through the CLI (command-line interface) and want to monitor it remotely from a Windows Console (FASTCopy Console or Active Monitor); Is this possible?
  16. Can FASTCopy be set up to run on a high availability cluster?
  17. I submitted a scheduled job to run on a weekly basis. will the job still run if nobody is logged on to the machine, or if different user is logged on to the machine?
  18. How do I perform a FASTCopy / FEST upgrade in UNIX?
  19. During a FASTCopy / FEST operation, are passwords ever sent across the network / Internet in clear text?
  20. Does FASTCopy support Unicode characters in file names?
  21. I know that when using the CLI (command-line interface) I should define the remote file path using the convention of the system I am initiating the command on, but how do I define a Windows drive letter from UNIX?
  22. What is the maximum single file size FASTCopy can transfer?
  23. I am developing an application and would like to integrate FASTCopy through an API, what options are available to me?
  24. How can I use dynamic information from a file transfer to generate target file names?
  25. What username / passwords do I need to have access to in order to perform a FASTCopy file transfer, and what are they used for?
  26. I get the following error when trying to transfer a file:
    FCOPY-E-NETLOGIN, remote login failed on node 128.100.192.3
    -SYS-E-ERRMSG, Logon failure: unknown user name or bad password.
    What does it mean?
  27. I get the following error when trying to connect to an Executor using the FASTCopy Console or SoftLink Active Monitor:
    Remote error:
    GQS-E-SECURITY, security check failed
    -GQS-E-SECURITY, invalid user context
    What does it mean?
  28. I get the following error when trying to perform a FASTCopy operation:
    FCOPY-E-WAITING Timeout expired for job [%s]
    What does it mean?
  29. I want to have scripts containing FASTCopy CLI (command-line interface) commands, but I don't want to include username passwords in clear text, is there a workaround?
  30. I am integrating FASTCopy into a production environment and need to ensure that only complete files that have been verified for integrity appear on the target production machine, which qualifiers should I use?
  31. I am setting up FASTCopy to run in a B2B (Business to Business) environment and do not want to compromise security by providing my business partner with a system username and password. Does FASTCopy have a proxy / virtual user support?
  32. In addition to setting up a proxy / virtual user (see related FAQ entry), I would like to force encryption during the file transfer. How should this be set up?
  33. How can I enable SSL 3.0 encryption during file transfer?
  34. I would like a way of fully simulating a file transfer to ensure that usernames / passwords are correct, and that any pre/post transfer commands will be properly executed. Is there a way to do this?
  35. I need to integrate FASTCopy into my production environment. How can I execute scripts / batch files on the local and remote systems prior to and after a file transfer?
  36. I've got pre/post command execution working, but I realized that FASTCopy moves on to the next phase immediately after issuing the command. Is there a way for FASTCopy to wait until the command has finished executing before it moves on to the following stage?
  37. I receive the error flogicd is already running even though I am sure that it is not, what could be wrong?
  38. In the SoftLink Monitor, I am trying to retrieve a log file by right-clicking and selecting view log, but receive the following error message:

    SCHED_API-E-COMMES, failed to establish communication to sched api server
    -NET-E-RESHOST, failed to resolve hostname
    -SYS-E-ERRMSG, Valid name, no data record of requested type
  39. In the FASTCopy Console GUI (Graphical user interface), I want to send all files in a given directory. I defined my source as C:\test\source but am getting the following error:

    FCOPY-E-OPENINP, error opening E:\temp\source\source for input
    -FILES-E-GETINFO, error retrieving information on file
    -SYS-E-ERRMSG, No such file or directory
  40. I plan to transfer ASCII files between different platform machines (e.g. Unix to Windows) and wish to make the text files compatible with the target operating system (convert cr/lf to cr and vice versa). What should I do?
  41. How do I setup FASTCopy to work on a different port, other than the default TCP/IP port of 5745?
  42. How do I uninstall FASTLogic (and FASTCopy) off a Unix machine?
  43. How do I configure FEST to send e-mail notifications of successfully completed or failed jobs? Also, if such e-mails fail to reach their recipients, how can I find out why ?
  44. Which ports need to be open in the Firewall to allow FASTcopy operations?
  45. What is the difference between FASTCopy and FEST?
  46. I am setting up FASTCopy to run in a secured environment, so there is no need for a any username or password. Can FASTCopy enable a remote node to work with no user and password?
  47. When submitting a FASTCopy command I receive the error:
    FCOPY-E-LICERR, license error encountered
    -LICENSE-E-EXPIRED, license has expired
     But "-expiration=" line my license file shows a date in the future. Why did my license expire?
  48. I had a working process that used SSL, but now I am getting the following error:
    FCOPY-E-NETLOGIN, remote login failed on node localhost
    -FCOPY-E-SECCONERR, could not establish secured connection to remote node
    -CRYPT-E-CONN, client failed to establish secured connection
    -CRYPT-E-INTMSG, certificate verify failed
     What happened?
  49. I am getting the following line in my error message: -UNKNWN-E-UNKNWN, error opening registry file What does that means?
  50. Can LiteCopy be used with Apache web server?
  51. Where do I find Alice, the library software?
  52. On a UNIX machine, I received the error:
    -SEC-E-PROT, illegal protection mode for database file
     What does it means?
  53. Can I install FASTCopy/FEST on a Windows/UNIX Active/Active or Active/Passive cluster?
  54. When I try to send a Package, I get the following warning: 
    "An ActiveX control on this page is not safe.
Your current security settings prohibit running unsafe controls on this page. As a result, this page may not display as intended."
    What does it mean?
  55. When I try to send a Package from Mozilla/Netscape, I get a popup window from the Java with the following error stack: 
    .
.
.
Caused by: java.io.IOException: open HTTP connection failed.
	at sun.applet.AppletClassLoader.getBytes(Unknown Source)
	at sun.applet.AppletClassLoader.access$100(Unknown Source)
	at sun.applet.AppletClassLoader$1.run(Unknown Source)
	at java.security.AccessController.doPrivileged(Native Method)
	... 10 more
    What happened?
  56. I want to upgrade one of your products. What should I do?
  57. I am trying to use fsubmit to submit a job on a Unix machine and get something similar to the following error: 
    FSUBM-E-FAILED, submission failed
-FSUBM-F-TMPNAM, error creating temporary file /a_temporary_dir_path/job_AAAe4aGxb
-SYS-E-ERRMSG, No such file or directory
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